Privacy Policy

The purpose of this policy is to inform interested parties about the various treatments carried out by this organization through the website that affect their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER

SERVYTRONIX C. TORRES MORENO SL, located at C/ DELS SEDERS Nº 15 POL. INDUSTRIAL ELS OFICIS (46950 XIRIVELLA) VALENCIA, with NIF B96556980, contact phone number 963572009 and email servytronix@servytronix.esYou can consult the identity and contact of the NOREC GROUP companies that act as Joint Controllers, by requesting information through the email indicated above.

PURPOSES OF PROCESSING YOUR PERSONAL DATA

USERS/NAVIGATORS OF THE CONTROLLER’S WEBSITE

We will process the personal data provided to:

Address requests, complaints, and incidents communicated through our contact channels incorporated on the website.

Understand the behavior of the navigator within the website in order to detect possible cyber-attacks on our website.

Comply with the legal obligations that are directly applicable to us and regulate our activity.

Protect and exercise our rights or respond to claims of any kind.

If applicable, send commercial communications related to the goods or services that make up our activity and/or news or bulletins related to our sector. Your refusal to provide us with authorization will result in the inability to send you information from the entity.

If applicable, manage your participation in contests and promotions carried out by the entity. Your refusal to provide us with authorization will result in the inability to participate.

If applicable, send satisfaction and/or quality surveys. Your refusal to provide us with authorization will result in the inability to evaluate the service provided.

LEGAL BASIS FOR PROCESSING

USERS/NAVIGATORS OF THE CONTROLLER’S WEBSITE

In the consent you have given us to process your data for the indicated purposes. Refusal to provide your personal data will result in the impossibility of processing your data for the mentioned purposes. To comply with the legal obligations that apply to us. In this case, the data subject cannot refuse the processing of personal data. In our legitimate interest to protect our image, business, and trajectory by preventing attacks on our website. In this case, the data subject cannot refuse the processing of personal data, although they may exercise, if applicable, the rights recognized in the “rights” section of this policy.

DATA RETENTION PERIODS OR CRITERIAThe personal data provided will be retained for the time necessary to fulfill the purposes for which they were initially collected. Once the data are no longer necessary for the processing in question, they will be duly blocked to, if applicable, make them available to the competent Public Administrations and Bodies, Judges and Courts, or the Public Prosecutor’s Office, during the statute of limitations for actions that may arise from the relationship maintained with the client and/or the legally provided retention periods.

AUTOMATED DECISIONS AND PROFILINGThe website does not make automated decisions or create profiles.

RECIPIENTS

During the period of processing your personal data, the organization may transfer your data to the following recipients: Judges and Courts. State Security Forces and Bodies. Other competent authorities or public bodies, when the responsible party has the legal obligation to provide personal data.

Likewise, your data may be shared with the companies of the NOREC GROUP for its correct administrative management. Your data may be shared with the following companies for the correct administrative and accounting management of the entities:

AKIRE 20 SL, with CIF B01875756 and email protecciondedatos@akiremedica.com.

RIGHTS

Interested parties may request more information about the processing of their personal data and exercise at any time, and free of charge, the rights of access, rectification, and deletion, as well as request that the processing of their personal data be limited, object to it, request the portability of these (whenever technically possible) or withdraw the consent given and, where appropriate, not be subject to a decision based solely on automated processing, including profiling. To do this, you may use the forms provided by the organization, or send a letter to the postal address or email referenced in the header. For the appropriate purposes, we inform you that you may be asked for your ID or any other similar document, in order to verify your identity, as long as this cannot be done by other less intrusive means. In the event that you feel your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in exercising your rights, you can file a complaint with the competent Data Protection Control Authority (Spanish Data Protection Agency), through its website www.aepd.es.

TRUTHFULNESS OF DATA

The interested party guarantees that the data provided is true, accurate, complete, and up-to-date; committing to inform of any changes regarding the data provided, through the channels enabled for this purpose and indicated in point one of this policy. They will be responsible for any damage or harm, both direct and indirect, that may result as a consequence of non-compliance with this obligation. In the event that the user provides data of third parties, they declare that they have the consent of the interested parties and commit to convey the information contained in this clause, exempting the organization from any liability arising from the failure to comply with this obligation.

MODIFICATIONS AND UPDATES

The present privacy policy may be modified/updated based on the established legal requirements or in order to adapt this policy to the instructions issued by the Spanish Data Protection Agency, or as a result of changes on our website. For this reason, we advise users to periodically visit our Privacy Policy.

If you have any questions about this policy, you can contact SERVYTRONIX C. TORRES MORENO SL through the forms provided by the organization, or send a letter to the postal address or email referenced in the header.

Last reviewed on January 15, 2026